What is the role of the Support Coordinator in the planning process?

• A. They coordinate scheduling for services.
• B. They act as the case manager and provide ongoing monitoring of the support plan.
• C. They provide direct care to participants.
• D. They ensure the plan is implemented and monitored.

Answer: (B)

The role being tested is that the Support Coordinator functions as the case manager who coordinates and continually monitors the plan. They work with the participant and family to shape the plan, arrange services, coordinate funding, and ensure providers deliver supports that align with goals. Ongoing monitoring means they collect progress information, review outcomes, and update the plan when needs or circumstances change. They are not the person providing direct care or simply handling scheduling, and while they oversee how the plan is put into action, the actual services are delivered by direct care staff and providers under the coordinator’s guidance.